Consultant], [Windows Administrator (L2)
Genpact
5 - 10 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Vulnerability remediation.
Expert in Configuring and administering windows server 2008/2012/2016.
Good understanding of Exchange 2016 and Outlook related issues.
Maintain servers both physical and VM environment with maximum uptime.
Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
Participate in complete system builds, upgrades, migrations and patch management.
Preparation and maintenance of documentation of technologies, standards and procedures.
Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machines.
Hardening and Monitoring of VM's ESX servers CPU, Memory, Disk, Network Utilization for Security Compliance.
Server hardware troubleshooting by using through ILO and HP SIM.
Hardware firmware upgrade for physical servers like HP, Dell and IBM.
Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, Dell Tools.
Create new VMware virtual machines to meet the specifications provided by the Client.
Involve in On Call rotation for supporting production strictly maintaining SLA's.
Perform necessary analysis to provide all required evidences to support the project requirements.
Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
Provide escalation support for Windows team.
Manage and complete assigned projects
Must be willing to handle varying shifts.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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